| Knowledge Base |
R3 Business Solution's Knowledge Base Solution allows you to create and manage knowledge base articles for your employees, customers or partners. Users can quickly and easily locate and retrieve information from anywhere within their SharePoint environment. Administrators can create and maintain knowledge base articles that include a review process so only published articles are available to users. Individual articles can be rated and commented on.
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- Rich, web 2.0-style KB self-service with search, comment and rating
- Complete process to create, review, approve and publish KB articles
- KB articles have descriptions, attachments, links, keywords
- Create key words to be associated with articles to ensure most relevant searches
- Search all articles using multiple search criteria
- Automatically calculate articles rating
- Capture key word searches for reporting
- Automatically provide search suggestions from previous searches
- Customizable using point-and-click wizards
- Mobile enabled that allows searches and reports to be accessed via a compatible mobile phone
- Requires Microsoft SharePoint 2010 (Foundation or Office SharePoint Server) or SharePoint 2007 (WSS or MOSS)
- Requires the installation of the CorasWorks Solution Platform
- Flexible licensing options
- Mobile features require CorasWorks Mobile Adaptor
- Delivered by R3 Business Solutions
- Annual Support and Maintenance available
R3 Business Solutions provides applications and consulting for the CorasWorks Solution Platform for Microsoft SharePoint. As a certified CorasWorks Partner, R3BS delivers solutions that are easy to implement and can change without the need for custom development. R3BS publishes applications for a variety of departments within your organization. Once installed, these applications and their individual features can be distributed and reused throughout your SharePoint environment.
R3 Business Solutions offers consulting services to enable you to more quickly and easily implement CorasWorks within your organization or department. We can help you build and implement new applications as well as upgrade existing ones to the latest version of the CorasWorks platform. We also help CorasWorks partners build and deliver their vertical applications.
