Case Study: Corporate Intranet
Customer: US Federal Government Contractor, revenues in excess of $250 million
Challenge
As a startup in 2009, the organization’s strategy was to build through acquisitions and aggressive organic growth. A critical part of the strategy relied on its ability to create an IT infrastructure that would support rapid growth, integration of other companies, and the incremental addition of processes, systems, and services. In addition, it wanted to pursue a “one company” approach where systems, business units, and people from acquired companies would quickly become integrated as part of the new organization – they did not want standalone, legacy business systems and units.
Solution
The organization decided to pursue a “hub-and-spoke” enterprise systems design using SharePoint as the center (Hub) of the design. Surrounding it (Spokes) would be existing enterprise systems, such as Deltek CostPoint and Deltek GovWin CRM. This work environment would serve as their “intranet,” but would be much more interactive in that it allows staff to not only see, but also contribute and act on information or processes across the environment, including SharePoint information and external enterprise systems.
The organization selected CorasWorks on SharePoint for designing and building the work environment. The decision was based on the flexibility of CorasWorks and the ability for non-developers to build, enhance, extend, and maintain the environment without requiring custom code development. The environment was created in a Private Cloud leveraging VMWare. The initial layout was by functions and contracts/programs, with centralized resources and content management processes, such as CMMI policies and procedures, HR resources, Past Performance, and Resumes.
The organization also created a full set of core Federal Contractor applications using CorasWorks on SharePoint. These included Proposal Development, Task Order Management, IDIQ Prime Management, Program Delivery Management, and cross-functional business processes. These applications integrated with external systems, as needed, allowing users to continue to work in the central environment but interact with the external systems.
Results
In 3 years, the organization has acquired and integrated four companies and grown its business to $250 million in revenue and more than 1,000 employees. Leveraging their “one company” work environment, it has been able to quickly and efficiently integrate the acquired organizations’ systems, business units, and people. With this improved integration, valuable time and resources is now spent on business development and delivering projects as opposed to integrating all the new pieces.
For more information on this customer implementation, read our blog post.
